“Having taken over as MD, I quickly realised that the existing IT and IT support contractor were not performing well. With a little research, it became clear that TSS are setting the standard in terms of IT support services, and it was then a very easy decision to get them on board. TSS immediately conducted a root and branch review of all of our IT equipment, including capacity, protection and usage, recommending ways to improve utilisation within existing system architecture, increase system security and enhance performance. The service response levels are frankly exceptional, all of their staff are helpful and no matter what time or what the issue, they have never failed us. I whole heartedly recommend them to any business looking to improve their IT performance and support. Our systems now work better, my staff are happier and that means a better experience for my customers. If only all commercial decisions were that easy!”Nick Foden-Ellis, Airpets Ltd
“TSS took on our IT support at a crucial time for our business. They’ve seen us through two changes of Domain Server, the addition of a further three servers and a network laser link between our offices. They have also installed an innovative backup solution which runs quietly in the background needing no intervention from us. We have suffered virtually no down time in four years and on the occasions we’ve needed support it’s been delivered quickly and competently by their knowledgeable and friendly technicians.James Moorcroft, Cannon Moorcroft Ltd
“TSS are always on hand to give us excellent support. Their response is superb and the service high quality no matter which engineer we deal with. So much better than our last support company.”Glen Wilkes, Maximise Enterprises Ltd
“As a business start-up we required an IT company who would advise us what we needed from an IT standpoint and who would supply it, install it with a quick turnaround, and provide on-going support. As soon as we met TSS it was evident they knew their stuff and could deliver. They completed the project within 4 weeks of our first meeting which meant we were able to concentrate on our business launch. It’s a great comfort to know we have them looking after us and I can’t speak highly enough of them.”
Jan Haddon, Morgan Redwood Ltd
“We are a laboratory who specialise in soil testing so the world of IT is a rather foreign concept to us. We rely wholly on TSS to guide us through the IT labyrinth and support our network. Their service for the last ten years has been superb and long may it continue.”John Masters, Geolabs Ltd
“TSS took on our IT support in 2009, following a recommendation from a business partner. They have certainly lived up to their billing – providing fast and efficient IT support coupled with common sense ideas on new and innovative uses of information technology. Our cloud based set-up is perfect for our needs; our consultants work all over the world but require constant access to files and email. TSS is a vital part of our operation and do a really great job.”David Hilliard, Mentor Europe Ltd
