Networks are complex and costly entities and problems are commonplace. TSS understand that an IT network is an investment designed to make working processes faster and easier. However, when network issues arise these advantages are quickly eroded and can lead to slow speeds, loss of data and a drop in productivity and morale.
TSS have experienced engineers with accreditations from all the leading IT vendors who have the skills to identify and resolve issues in a timely and cost effective manner. We have access to various network toolsets that will assist us with a diagnosis. We can interrogate servers, storage, and network devices to establish problem areas. We will then analyse the problems and provide a report with solutions to your problem.
Following on from the problem identification and discussion with the client TSS will resolve the issue at the same visit if it is possible. Alternatively, for more complex issues we will provide a report on the steps we recommend to overcome the problems and prevent them reoccurring with an associated time frame and cost.