Hardware Support

Computer hardware is always prone to component failure.

In the event of hardware faults the result is either network downtime or business interruption. This ultimately has a detrimental effect on productivity and revenue streams and needs to be managed and minimized.

Our hardware maintenance contracts provide a Service Level Agreement (SLA) which guarantees response and repair times. They can be applied at both server and desktop levels to ensure a comprehensive service. Where vendor warranties exist we will manage and fulfil the warranty repair. Support calls can be logged via our helpdesk or via our support portal.

SLA's designed for your business
Proactive support
Business continuity
Server & desktop