Outsourced IT Support
TSS specialise in providing outsourced and co-sourced IT support solutions.
The management and support of local and wide area networks is a specialised area requiring excellent management capability and varied technological skill sets. This expertise is expensive, in short supply and comes with a high management overhead.Outsourcing the IT function is a solution that increasing numbers of organisations are undertaking. It enables them to focus on their core activities whilst their IT is competently managed by experts. TSS use a modular approach which ensures our clients receive the exact service they require. We integrate into your organisation providing a seamless solution.
Co-sourcing allows TSS to work alongside internal IT staff and teams. Information technology is such a varied field that external expertise will always be needed. Co-sourcing provides many of the advantages associated with outsourcing along with the retention of management.
Below are some of the primary advantages of outsourcing or co-sourcing your IT function:- Access to a skilled team of IT consultants and engineers
- Service Level Agreements for server and desktop support
- Managed server and desktop environment
- Maximised return from IT investment
- Proactive network performance monitoring
- Formulation of IT strategy
- Improved efficiency and security of network operations and resources
- Fixed costs for easier budgeting
- Single point of contact for the vast majority of IT needs
- Procurement of products and services from approved partner
- Concentrate on your core business activities
- Reduction in staffing costs and associated management overheads