SME

TSS is specialise in the provision of ICT services and solutions to small and medium enterprises (SME). Whether you need a fully outsourced IT service, additional IT resource to complement your internal IT staff or someone to help with a one off problem or project we have the experience and expertise to provide the right solution.

Our SME clients come from all areas of business including finance, legal, manufacturing, logistics, healthcare, marketing, distribution, construction, retail and professional services. As a small company ourselves we completely understand the challenges and opportunities you face. We provide more than a simple ICT service. We want to know how your business ticks so that we can make sure we are making the right recommendations for your business both now and in the future.

We provide both outsourced and co-sourced services to augment your IT systems and allow you to focus on your core business objectives. Our outsourced service provides a comprehensive managed IT solution. We integrate into your organisational environment to develop a mutually beneficial partnership. Our co-sourced service provides IT resource to complement your in-house support team or perform a specific IT project or task.

In response to our market research we have implemented four support plans – Bronze, Silver, Gold, Platinum – which account for 75% of our IT support contracts. This enables clients to quickly see the support level and an indicative cost using our support cost calculator. However, if you require ad hoc support or a more bespoke support contract then we can design the right solution for you.

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